Refund Policy

Our site is operated by Machverse Media ("We"). We are registered in India and have our registered office at No 73, Akshitha Nilaya, 5th Cross Road Narasipura Layout, Vidyaranyapura, Bengaluru, Bengaluru Urban, Karnataka, 560097. Our GSTIN number is 29EFGPA7920N1Z1. You can contact us at

At Machverse Media, we strive to provide our customers with exceptional service. However, we understand that circumstances may arise that require cancellation or refund. Please review our Cancellation and Refund Policy below.

1. Cancellation Policy:

  • Services: If you wish to cancel our services before the commencement of the agreed-upon project or subscription term, please notify us as soon as possible. Depending on the stage of the project and any applicable contractual agreements, cancellation fees may apply.

  • Subscriptions: For subscription-based services, you may cancel your subscription at any time. However, please note that cancellation does not entitle you to a refund of any unused portion of the subscription fees already paid.

2. Refund Policy:

  • Services: Refunds for services rendered will be provided at the discretion of Machverse Media and may be subject to specific terms outlined in the service agreement or contract. If you are dissatisfied with our services, please contact us to discuss your concerns and eligibility for a refund. We'll be refunding your amount at the moment of the decision and it will take 10 - 15 days to reflect on your bank statement.

  • Subscriptions: We do not offer refunds for subscription fees already paid. Once a subscription payment has been processed, you will continue to have access to the subscribed services for the remainder of the billing period.

3. Refund Process:

  • To request a refund, please contact us with your request and provide relevant details such as your order number, invoice, or any other information necessary to process the refund.

  • Refunds will be issued using the original method of payment or via an alternative method agreed upon by both parties.

4. Exceptional Circumstances:

  • In exceptional circumstances, such as technical errors or service interruptions on our part that significantly impact the delivery of our services, we may offer refunds or credits as appropriate.

5. Contact Information:

  • If you have any questions or concerns regarding our Cancellation and Refund Policy, please contact us at [insert contact information]. We are here to assist you and ensure a satisfactory resolution to any issues you may encounter.

6. Changes to the Policy:

  • Machverse Media reserves the right to update or modify this Cancellation and Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website or other communication channels.

Thank you for choosing Machverse Media. We appreciate your trust in our services and are committed to providing you with the best possible experience.